Privacy policy

1. Controller

Prime Route Logistics, Sulaymaniyah, Kurdistan Region of Iraq. Email: info@pr-logistics.net.

2. Data we collect

• Contact data you give us: name, company, phone number, email address and delivery address.
• Shipment data: goods description, weight, value, origin, destination and documents such as invoices and packing lists.
• Account data if you create a customer account: login email and an encrypted password.
• Technical data needed to operate the website securely, such as IP address and browser type in server logs.

3. Why we use your data

• To prepare quotes, carry out and track shipments, and clear customs.
• To communicate with you about your shipments.
• To meet legal obligations, in particular customs, tax and accounting rules.
• To protect our website against misuse and attacks.

4. Sharing with third parties

• We share data only as far as necessary to perform the transport: with carriers, airlines, shipping lines, customs brokers and customs authorities in the countries involved.
• Our technical service providers (hosting and database) process data only on our instructions.
• We never sell your data.

5. International transfers

Because we ship internationally, your data may be processed in the countries of origin, transit and destination of your shipment. We transfer only the data needed for the transport.

6. Retention

We keep shipment and invoice data for as long as required by Iraqi commercial and tax law. Other data is deleted when it is no longer needed.

7. Security

We use encrypted connections (HTTPS), encrypted passwords, access controls and activity logs to protect your data.

8. Your rights

You can ask us for access to, correction of or deletion of your personal data, unless we are legally required to keep it. Write to info@pr-logistics.net.

9. Changes

We may update this policy. The current version is always published on this page with its date.